Privacy Policy

Effective October 5, 2026 · version 2026-10-05

Crucible is operated by Erasmus Labs (“we”, “us”). This policy explains what we collect when you use Crucible, how we use it, and the choices you have.

Crucible is not currently offered in the European Economic Area, the United Kingdom or Switzerland. We use the country of your connection, as reported by Cloudflare, to apply that, and we record it with sign-ins.

What we collect

Account details. Your name, email address and Google account identifier when you sign in with Google; your workspace name, members and roles; your plan and token balance.
What you create with. The text you write in Crucible (game and character descriptions, prompts, art direction, animation descriptions, comments, edit requests and review notes), including text our checks decline; images you upload; and the assets Crucible generates for you.
Feedback. Your answers when we occasionally ask why an asset missed the mark.
Usage and device data. Generation history and token usage, your IP address, browser type, a device identifier stored in a cookie, and sign-in records.
Payments. Stripe processes payments. We receive and keep customer and subscription identifiers and payment status, never your full card number.
Support. Messages and attachments you send through Help & feedback.

How we use it

To run Crucible: generating, storing and delivering your assets, and showing your history.
To bill you, enforce plan limits and prevent abuse (for example, one welcome gift per person).
To keep Crucible secure and to troubleshoot problems you report.
To improve Crucible. We keep the text you write, your feedback and the results it produced, and use them to evaluate and improve our pipelines and models, which may include training. See Data use.

Data use and the Enterprise opt-out

On Free, Pro and Max plans, your prompts, edits, feedback and generated results are used to improve Crucible. On the Enterprise plan, the workspace owner can opt out in Settings → Data use. Opting out stops this collection immediately and excludes everything collected from the workspace before then. If a workspace leaves the Enterprise plan, the opt-out ends and new activity is collected again. Data from the opt-out period stays excluded.

We do not sell your personal information. We share data only with service providers that work for us, and only as needed for them to do so:

AI model providers that generate images, video, 3D models, audio and text from your inputs. These include OpenAI, OpenRouter and the model providers it routes to, RunPod, and Together AI. Some generation also runs on our own hardware.
Infrastructure: cloud hosting and storage (including Cloudflare R2), and Cloudflare Turnstile for bot checks.
Payments: Stripe. Sign-in: Google. Email and support tooling we use to answer you.
Authorities, when the law requires it or to protect people from harm.

Workspace owners and members can see the workspace’s projects, assets and history.

How long we keep it, and deletion

We keep your data while your account exists. When you delete your workspace or your login:

We delete your account details, projects, generation history, uploads and asset files, from our database and file storage, including cloud copies.
Prompts, edits and feedback collected to improve Crucible are kept only in de-identified form, detached from your account, login, projects and assets. If your workspace had opted out, they are deleted instead.
To stop repeat claims of the welcome gift, we keep a one-way cryptographic hash of the identifiers it was claimed with. The hash cannot be turned back into your email address.
Stripe keeps payment records as required by law. Copies in our backups are removed as those backups are deleted.

Your choices and rights

Export: in Settings, the owner can download everything the workspace holds. Any member can download their own data.
Delete: in Settings, the owner can delete the workspace. A member can delete their login.
Correct or ask: contact us through Help & feedback and choose the “privacy” category. Depending on where you live, you may have more rights, such as to object or to complain to a data protection authority. We will help you use them.

Cookies and similar storage

We use a sign-in session cookie, a device cookie that helps prevent abuse, Cloudflare Turnstile during sign-up, and browser storage for preferences such as your theme. We do not use advertising cookies.

Security and transfers

Data is encrypted in transit, access is limited to people who need it, and credentials are stored only as hashes. Our providers may process data in the United States and other countries.

Children

Crucible is not intended for children under 13, or under the age of digital consent where you live. We do not knowingly collect their data.

Changes

If we change this policy materially, we update the version above and ask you to review it in Crucible.